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National Scouting Bureau™ WEBSITE PRIVACY POLICY, Terms of Use and Code of Conduct, AND EQUAL OPPORTUNITY EMPLOYER

 

Effective December 12, 2023

 

Welcome to the digital services offered by National Scouting Bureau, LLC (“National Scouting Bureau”, “we”, “us” or “our”). National Scouting Bureau respects your privacy. The Privacy Policy, Terms of Use and Code of Conduct pages below explain you how we will use the information entrusted to us when you visit https://NationalScoutingBureau.com/ and any other online site, mobile application, service, or product that links to this Privacy Policy, Terms of Use and Code of Conduct page (collectively the “Services”). Unless otherwise stated in a separate agreement between you and National Scouting Bureau that governs your use of National Scouting Bureau’s web and/or mobile based application software, this Privacy Policy, Terms of Use and Code of Conduct also applies to the content that customers store on our system, including any personal information.

 

Privacy Policy

 

Last Revised: December 12, 2023​

 

National Scouting Bureau, LLC, (“Company”, “we” or “National Scouting Bureau”) respects the privacy of the users of the website, webpage, software or technology (“User” or “you”) and is committed to protect the User's information. We believe that you have a right to know our practices regarding the information we may collect and use when you use our website, webpage, software or technology.

 

​Capitalized terms which are not defined herein, shall have the meaning ascribed to them in our terms of use available at: https://www.NationalScoutingBureau.com/privacy-policy ("TOU"), into which this Privacy Policy is incorporated thereto by reference.

 

​1. Your consent (important, please read carefully!)

BY ENTERING, CONNECTING TO, ACCESSING OR USING THE website, webpage, software or technology, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING TO THE POSSIBLE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION AS SPECIFIED HEREIN. PLEASE NOTE: IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ENTER TO, CONNECT TO, ACCESS OR USE THE website, webpage, software or technology IN ANY MANNER, DO NOT INSTALL THE website, webpage, software or technology AND/OR PROMPTLY UNINSTALL THE website, webpage, software or technology FROM YOUR MOBILE DESKTOP DIGITAL DEVICE.

 

2. Which information we may collect on our Users?

We may collect two types of data and information from our Users:

 

​​a. The first type of information is non-identifiable and anonymous information (“Non-personal Information”). We are not aware of the identity of the User from whom we have collected the Non-personal Information. Non-Personal Information is any unconcealed information which does not enable identification of an individual User, and which is available to us when such User installs and/or uses our website, webpage, software or technology. Non-personal Information which is being gathered consists of technical information, behavioral information and aggregated information, and may contain, among other things, the activity of the User on the website, webpage, software or technology, type of operating system, device type, User's 'click-stream' on the website, webpage, software or technology, keyboard language, screen resolution, time spent on various screens of the website, webpage, software or technology, etc.​

 

​b. The second type of information is individually identifiable information (“Personal Information”). This information may identify an individual or may be of a private and/or sensitive nature.

 

We gather the Users' IP address (or Mac Address, as applicable) mainly to detect anomalies for enhancing the User’s experience and security purposes (i.e., in order to safeguard our App).

 

In addition, Personal Information which is being gathered consists of any personal details provided consciously and voluntarily by the User:

 

Personal Information is collected from the details the Users provide during account creation in the website, webpage, software or technology, which includes, inter alia, name, email address, password, phone number, gender, date of birth, sport preferences, skills, dominant hand or foot, height, and profile image. Additional information may be requested in the future.

 

 

You may sign-up to the website, webpage, software or technology by providing an email address and receiving a verification email, which you will be required to open and then click a button in order to activate your account. Alternatively, you may sign-up to the website, webpage, software or technology via one of your existing Third-Party Services accounts (e.g. Google+, LinkedIn, Facebook, Instagram etc.). When you sign-up to the website, webpage, software or technology through such existing third-party account, then such third-party accounts provide us with access to certain information, which is detailed and displayed to you in the notice which appears during the integration process, which may include your name, email address, profile photo and user-id on such account. Please read carefully such notice in order to understand what information is made available to us via your third-party accounts. We may collect your login information and other relevant information necessary to enable us to access your third-party accounts in order to collect the above mentioned information. We may store the above-mentioned information (or any part of it), in order to achieve the purposes set forth herein. Please remember that the manner in which third-party accounts use, store or disclose your information is governed solely by their policies and we will have no liability or responsibility for the privacy practices or other actions of such third parties. If you do not agree to these practices please do not use third-party accounts in order to use our website, webpage, software or technology. You hereby agree that such information will be stored even after the linkage to your third-party accounts expires, for any reason.

 

 

To the extent that you purchase a Premium Account to the website, webpage, software or technology, you will have the option to use certain Online Payment Processors which will require you to fill out a billing form wherein you will be required to provide to such Online Payment Processors certain Personal Information (such as, a credit card number and other related billing information) (see Section 6 below regarding the payment method). We will not store such information on our servers. We only keep token information such Online Payment Processors provide us with (and where applicable, the last four digits of your credit card number), and such information is strictly secured.

 

 

Personal Information is collected from the details that the User may provide in the scope of the User Generated Content (e.g. Personal Information which is included in comments or videos that Users may upload to the App).

 

 

Personal Information may be collected from the details the User may provide us while contacting us via the support email available on the website, webpage, software or technology or by sending us an email.

 

 

For avoidance of doubt, any Non-personal Information connected or linked to or associated with any Personal Information shall be deemed as Personal Information as long as such connection, linkage or association exists.

 

 

We do not collect any Personal Information from you or related to you without your approval, which is obtained, inter alia, through your acceptance of the TOU and the Privacy Policy.

 

​3. How Do We Collect Information on our Users?

 

​There are two main methods that we use:

 

​a. We collect information through your entry, connection, access and/or use of the website, webpage, software or technology. In other words, when you are using the website, webpage, software or technology, we are aware of it and may gather, collect and store the information relating to such usage (such as the Non-personal Information detailed above and your IP address), either independently or through the help of our authorized third-party service providers as detailed below.

 

b. We collect information which you provide us voluntarily. For example, we collect Personal Information when you register and open an Account or when you create and/or upload User Generated Content via the website, webpage, software or technology.

 

4. What are the Purposes of the Collection of Information?

 

Non-personal Information is collected in order to:   

 

Use it for statistical, analytical and research purposes and for customization, developing and improvement of our website, webpage, software or technology.  

 

Enhance the User's experience while using the website, webpage, software or technology.

 

Personal Information is collected in order to:

 

Operate the website, webpage, software or technology (including allowing Users to upload User Generated Content, etc.).

 

To verify the User's identity when he/she signs in to the website, webpage, software or technology.

 

Personalize and enhance the Users experience while using the website, webpage, software or technology.

 

Respond to your inquiry.

 

Provide the Users with commercial materials, updates about National Scouting Bureau's developments, new offerings, news regarding the website, webpage, software or technology and other services/products that may be of interest to you, etc.

 

Enable payment through third party Online Payment Processors. Please note that we do not collect and store credit card or other financial information.

 

Be able to contact Users for marketing purposes and provide them with technical assistance.

 

Enable the User to use social features.

 

Allow Users to register for special offers, contests or premium services.

 

Determine general geolocation information (i.e., country) from which the User's computer is connected to the Internet in order for us to know the general location of our App's Users as well as in order to safeguard our website, webpage, software or technology.

 

 

  5. Sharing Information with Third Parties

National Scouting Bureau will not share any Personal Information it collects with any third party, other than in the extreme circumstances as follows: (a) to satisfy any applicable law, regulation, legal process, subpoena or governmental request; (b) to enforce this Privacy Policy and/or the TOU, including investigation of potential violations thereof; (c) to detect, prevent, or otherwise address fraud, security or technical issues; (d) to respond to claims that contact information (e.g. name, e-mail address, etc.) of a third-party has been posted or transmitted without their consent or as a form of harassment; (e) to protect the rights, property, or personal safety of the Company, its Users or the general public; (f) by virtue of undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of Company, so long as such acquirer maintains the same privacy terms hereunder; (g) pursuant to your explicit approval prior to the disclosure; or (h) to your Trainer. Note, that we collect, hold and/or manage your Personal Information through National Scouting Bureau's authorized third parties vendors of certain products or services (such as hosting cloud services) (including, as applicable, their affiliates) solely and limited to providing us with such requested services, and not for any other purposes.  Such vendors may be located in a country that does not have the same data protection laws as your jurisdiction.

 

 

For avoidance of doubt, National Scouting Bureau may transfer and disclose Non-personal Information to third parties at its discretion including without limitation for statistical, analytical and research purposes and for customization, developing and improvement of our website, webpage, software or technology.

 

 6. Payment

 

​We accept certain online payment methods, using our Online Payment Processors, which enable Users to send and receive payments securely online using a credit card or bank account. We may add or change the Online Payment Processors at our sole discretion. National Scouting Bureau is not affiliated with such Online Payment Processors (for more information see our TOU), as each is an independent contractor, and neither is the agent or employee of the other, and neither is responsible in any way for the actions or performance (or lack thereof) of the other. The use of the Online Payment Processors is at the User's discretion and sole liability and risk. It is the User's responsibility to abide by all the terms specified by the Online Payment Processors in their terms of use and privacy policies, including but not limited to any age restrictions specified therein. You acknowledge that you are fully assuming the risks of conducting any transactions via the Online Payment Processors.

 

 

 7. Social Features

 

Our website, webpage, software or technology includes social media features, such as Facebook share button (“Social Features”). The Social Features are operated or allow for

 

social integration with certain third party social networks or third-party platforms ("Social Network"). These Social Networks and platforms are created and maintained by third parties who are not affiliated with and/or controlled by National Scouting Bureau. If you enable this integration with such Social Networks, your use of the Social Features is subject to the applicable third party Social Network’s terms of use and privacy policies. You should ensure that you read their terms of use and privacy policies to understand how they treat your information and in order to understand the methods for changing the privacy or sharing settings on such services. If you do not agree to the practices described in such terms you should not allow the Platform to interact with such Social Networks, however you may find that you are not able to enjoy all the features that may be made available via the Platform. You understand that where you allow interaction with any third party Social Network, we may share data about you with your contacts (and vice versa) in order that you may enjoy social elements. This data may include, without limitation, your name and your social media profile picture. By using the Social Features you hereby agree and understand that the applicable Social Networks may collect certain Personal Information, such as your IP address, Non-personal Information and may set cookies and/or other web tracking technologies to enable the functionality of the Social Features. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the Social Features. You hereby understand and agree that when you share content from Social Networks that your content may become public and others may repost-it.

 

 

  8. Profile Information Displayed  

 

Your Account configuration allows you to display to other visitors and Users of the website, webpage, software or technology the information contained in your user profile (which may include your Personal Information, such as your mobile phone number).

 

 

9. Third Party Service Providers

 

 

While using the website, webpage, software or technology we may be using third party service providers, who may collect, store and/or process the information detailed herein. National Scouting Bureau uses commercially reasonable efforts to engage with third parties that post a privacy policy governing their collection, processing and use of non-personal and personal information. Such software may include without limitation:

 

Amazon AWS Cloud servers whose privacy policy can be found at: https://aws.amazon.com/privacy/;

 

Google cloud servers whose privacy policy can be found at: https://cloud.google.com/security/privacy/

 

Google Analytics which privacy policy can be found at: http://www.google.com/intl/en/policies/privacy/;

 

Please read such third party service providers' terms of use and privacy policies to understand their privacy practices.

 

 

10. Minors 

 

 

The website, webpage, software or technology is intended for Users over the age of thirteen (13). We reserve the right to request proof of age at any stage so that we can verify that minors under the age of thirteen (13) are not using the website, webpage, software or technology.

 

​11. Direct Marketing

 

 

You hereby agree that we may use your contact details you provided us with (including, without limitation, e-mail address and phone number) for the purpose of providing you commercial and/or non-commercial materials related to our current and/or future products and services. You may withdraw your consent by sending a written notice to National Scouting Bureau's e-mail address that appears in the website, webpage, software or technology or alternatively follow the instructions for removing yourself from the mailing list which are available in the message transmitted to you.

 

12. Cookies & Local Storage

 

​When you access or use the website, webpage, software or technology, we and/or our third party service providers may use industry-wide technologies such as User persistent identifiers (or other similar technologies), which store certain local information on your device ("Local Storage") which may enable, inter alia, automatic activation of certain features and make the User’s website, webpage, software or technology experience and usage simpler, more relevant, convenient and effortless. Such information is locally stored in the User's device. National Scouting Bureau and/or our authorized third party service providers may access such information. National Scouting Bureau and/or our authorized third party service providers may use both session cookies (which expire once you close the App) and persistent cookies (which stay on the User’s device until he/she deletes them). Such Local Storage used by the website, webpage, software or technology may store non-personal information (such as the different pages viewed by a User within the App) as well as User persistent identifier, which will be collected in accordance with the terms specified herein. It is easy to prohibit and/or delete the Local Storage, inter alia, through the Settings option of your web-browser. Most browsers will allow you to erase cookies from a device, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies, or change the settings of your browser, your website, webpage, software or technology experience may be affected and may be limited.  Please note that National Scouting Bureau uses Google Analytics as a service provider in order to track Users' activities on the website, webpage, software or technology, including by use Google Analytics' persistent cookies.

 

 

13. Deletion or Modification of Personal Information

 

​IF YOU ARE A RESIDENT OF CALIFORNIA, PLEASE NOTE THAT YOU HAVE THE RIGHT TO (1) REQUEST ACCESS AND/OR DELETION OF YOUR PERSONAL INFORMATION. UPON RECEIPT OF A VERIFIABLE REQUEST, AND SUBJECT TO OUR RIGHTS TO RETAIN THE DATA IF REQUIRED UNDER APPLICABLE LAWS, WE SHALL DELETE SUCH PERSONAL INFORMATION FROM OUR RECORDS, AND DIRECT ANY SERVICE PROVIDER TO DELETE YOUR PERSONAL INFORMATION FROM THEIR RECORDS; (2) REQUEST TO RECEIVE INFORMATION REGARDING THE CATEGORIES OF DATA THAT ARE DISCLOSED TO OUR AUTHORIZED SERVICE PROVIDERS DETAILED BELOW; AND (3) RECEIVE EQUAL SERVICES AND NOT BE DISCRIMINATED DUE TO EXERCISING YOUR RIGHTS UNDER APPLICABLE LAWS. PLEASE NOTE, THAT SUCH REQUESTS WILL NOT BE FULFILLED, UNDER CERTAIN CIRCUMSTANCES, ALL SUBJECT TO APPLICABLE LAWS.

 

 

**********PLEASE NOTE THAT WE DO NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES**************

 

Your data is yours. If for any reason you wish to delete, access or modify your Personal Information you can do so within the website, webpage, software or technology. In the event that you wish to cancel your Account you may close your Account using the settings or you can send us an e-mail of your request to: info@NationalScoutingBureau.com, and we will close your Account and delete any Personal Information therein pursuant to any applicable privacy laws. In the event that you wish to modify or delete the Personal Information you provided us via the website, webpage, software or technology you can send us an e-mail of your request to: info@NationalScoutingBureau.com, and we will modify or delete your Personal Information pursuant to any applicable privacy laws. We will retain and use your Personal Information for a reasonable time after termination as necessary to comply with our legal or business requirements or obligations (including as required by applicable law), to resolve disputes, to enforce our Terms and/or to enable the User to reinstate his/her Account. Aggregate and/or anonymous data derived from your Account information or from your use of the website, webpage, software or technology may remain on National Scouting Bureau servers indefinitely. Note that unless you instruct us otherwise we may retain your Personal Information for as long as required to provide you the website, webpage, software or technology and related services, all as permitted under any applicable privacy laws.

 

14. Security

 

We take reasonable measures to maintain the security and integrity of our website, webpage, software or technology and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures. The Personal Information is hosted on AWS servers which provide advanced strict security standards (both physical and logical). In addition we employ highly secure services design and implementation using state of the art encryption and architectures mechanisms. Furthermore we implement a secure permission management and auditing system using specific and proprietary firewall and network access filtering as well as security group mechanisms.  Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur. National Scouting Bureau SHALL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING, OR OTHER SECURITY INTRUSIONS OR FAILURE TO STORE OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA.    

 

​15. Changes to the Privacy Policy

 

The terms of this Privacy Policy will govern the use of the website, webpage, software or technology and any information collected therein. National Scouting Bureau reserves the right to change this policy at any time, so please re-visit this page frequently to check for any changes. In case of any material change, we will make reasonable efforts to post a clear notice on the website, webpage, software or technology or we will send you an email regarding such changes to the e-mail address that you may have provided us with. Such material changes will take effect seven (7) days after such notice was provided on our Platform or sent to you via email, whichever is earlier. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” and your continued use of the Platform on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice

 

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16. Got any Questions?

 

If you have any questions (or comments) concerning this Privacy Policy, you are most welcome to send us an email to the following address: info@NationalScoutingBureau.com and we will make an effort to reply within a reasonable timeframe.


 

Code of Conduct


 

National Scouting Bureau’s foremost priority is the satisfaction of the athletes, parents, coaches, schools and organizations using our web services or using National Scouting Bureau’s website, webpage, software or technology. In order to assure the highest levels of satisfaction of our clients, National Scouting Bureau guarantees that our coaches and scouts will conduct themselves in the most professional and respectful manners. Through extensive research, vetting, and interviews, National Scouting Bureau has identified a group of coaches who consistently demonstrate the qualities we believe make them exemplary coaches and scouts.

 

​Before you begin your evaluation and developmental process, you should have a clear understanding of the specific requirements we ask our coaches and scouts to meet:

What’s expected of our coaches and scouts?

In today’s world, there are tons of ideas. However, an idea will only be as good as the people involved. At National Scouting Bureau, our people, our coaches, our scouts are your coaches too.

We want to give you clear guidelines so that you know what is expected of our coaches and scouts every time you engage with them, before you ever dribble a ball or run a lap.

We ask all of our coaches to meet three basic requirements. By meeting these requirements, our coaches and scouts will be successful within National Scouting Bureau’s coaching platform, and ultimately, you will be too.

 

The requirements entail what you would expect from a company with world class customer service and organization:

 

Coaches and scouts will always conduct themselves in a respectful and trustworthy manner. They will show respect to the sport, themselves, and their client, making the well-being of their client a priority. We believe this is the only way to allow for a productive and fulfilling training environment. They will not share any private information on social media, in person, or any other platforms.

 

Coaches and Scouts will evaluate athletes to the best of their ability with their personal professional knowledge of each sports skills and techniques in which they are specifically qualified to teach. They will not knowingly put any athlete at risk in any way.

 

Coaches and Scouts will maintain a consistent level of communication and responsibility with National Scouting Bureau’s Leadership Team. When National Scouting Bureau is contacted by an athlete or parent with a question regarding their evaluation or developmental program, we will work with our Coaches and Scouts and ask them to respond at their earliest convenience and no later than 48 hours after receiving a message from National Scouting Bureau customer service team to answer any questions or concerns regarding training or the athlete’s evaluation. 

 

This will allow for a proper timeline of communication to help the athlete train to get better. We understand that your time is valuable, and National Scouting Bureau’s goal is to help your game advance in productive, educated, safe and fun ways as possible.

 

​With the increasing popularity of youth sports throughout the world, more and more people are able to call themselves coaches, scouts or trainers in one way or another. As a parent or athlete, it can be a difficult or even overwhelming process to find a coach you believe in. At National Scouting Bureau, we have developed a marketplace that only includes coaches and scouts with extensive skill and experience, and whose qualities fit directly into our Coaches Code of Conduct.



 

Equal Opportunity Employer:

 

National Scouting Bureau is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

 

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. National Scouting Bureau makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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